General Questions
Chairs Direct Seating specializes in the Fritz folding chair, a practical and stylish seating option for commercial and event spaces. We also offer a selection of commercial seating and table solutions for restaurants, hospitality spaces, country clubs, healthcare facilities, offices, banquet halls, events, and outdoor spaces.
Fritz folding chairs are a great option for venues that need flexible, durable, and easy-to-store seating. They are commonly used in banquet halls, event spaces, country clubs, schools, synagogues, offices, healthcare facilities, and hospitality settings.
We work with businesses and organizations that need quality seating and table solutions, including restaurants, hotels, country clubs, healthcare facilities, schools, offices, event venues, and commercial spaces.
Fritz folding chairs are designed for convenience, durability, and versatility. They provide a clean, professional look while allowing spaces to be set up, rearranged, and stored efficiently.
To cancel your order, please contact our customer support as soon as possible. Cancellations may only be possible before the order is processed or shipped.
Yes. Chairs Direct Seating works with customers who need seating for commercial spaces, events, institutions, and large venues. Contact our team for help with bulk ordering, availability, shipping, and recommendations.
Yes. Our team can help you choose the right seating based on your space, usage needs, style, quantity, and budget. We'll guide you through the ordering process so you can select seating that works for your specific environment.
Yes. While we specialize in Fritz folding chairs, we also offer additional commercial seating and tables, including indoor seating, outdoor seating, banquet chairs, metal seating, wood seating, table tops, table bases, café tables, patio tables, and more.
Ordering & Payment
You can place an order directly through our website, or you can contact our team for help before ordering. If you are unsure about availability, lead times, product specifications, or shipping, we recommend calling before placing your order.
If you need to modify or cancel an order, contact us immediately by phone or email. Once an order has been placed, cancellation or modification is not guaranteed. If the order cannot be canceled, it may fall under the standard return policy and applicable restocking fees.
Shipping & Delivery
Smaller orders that fall within carrier weight limits may ship through UPS or FedEx. Larger orders, heavier products, or bulk quantities typically ship by common carrier freight/LTL.
All order ship next business day
Please call us before placing your order. We will check availability and lead times for the specific products you need and guide you accordingly.
Damage, Returns & Warranty
Contact us as soon as possible. For UPS or FedEx deliveries, damage must be reported by email with photos within 48 hours of delivery. For freight deliveries, visible damage or missing items should be noted on the delivery receipt, and you should contact us as soon as possible, but no later than 24 hours after receipt, so we can assist with the freight claim process.
Return policies vary based on the manufacturer or vendor. Contact us as soon as possible, but no later than 7 business days after receiving your order, and we will advise you of your options. Returned products must be new, unused, and in the original packaging. Approved returns may be subject to original shipping costs, return shipping costs, and a restocking fee of up to 35%.
Yes. If an item arrives damaged in transit or you receive the wrong item due to an error on our part, replacements will be shipped free of charge, and we will cover the cost of return shipping.
Most products on the website include a 4-year warranty on the frame only. Damage from wear and tear, misuse, abuse, or neglect is not covered.
Product Selection & Color
We make every effort to display product colors accurately, but colors may vary depending on your screen and other factors. For color-sensitive orders, we recommend ordering a sample or requesting a color swatch when available.
For some bulk orders, color swatches may be available. Contact us before ordering to ask about swatch options for the item you are considering.
Support & Service
Yes. Chairs Direct Seating provides post-sale service and support. We can help with delivery questions, order tracking, replacement parts, warranty assistance, and general product support.
You can use the Order Status link on the website or contact our team directly for help tracking your order.